WARRANTY INFO

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LABOR WARRANTY

Accel Unlimited, LLC warrants to consumers purchasing installation services, that such work will be performed in accordance to industry standards, practices and manufacturer specifications. Accel Unlimited, LLC further warrants that if the product purchased should fail as a result of installation error, we will for a period of 1 year from the date of installation is complete and final payment and paperwork has been signed.

1. Repair the affected materials

2. Replace the affected materials with the same product, design and color.

3. If the materials are no longer available, supply an equivalent product of similar cost, color and design to replace the affected areas.

Since successful repair in many circumstances is timely, notice must be given as promptly as is reasonable to do so. If the failure to report a specific occurrence contributes to the product failure, coverage under the terms of this labor warranty may be limited or voided.

WHAT IS NOT COVERED

 

• · Damage related to subsequent alterations, misuse or abuse of the covered items by any person other than the independent contractor;
• Damage resulting from fires, storms,  electrical malfunctions, accidents, floods, sub-grade moisture conditions, leaks or acts of God;
• Damage related to customer's failure to  observe any instructions from the independent contractor and/or  requirements of the manufacturer with respect to the product, including   without limitation failure to control humidity and temperature levels  within the home; Any item furnished by the customer; and The installation  of  odd lots, close-outs or  unwarranted product.
• Color  variations are natural due to species, age, character of wood and exposure      to sunlight.
• New and replacement planks may not match display samples or existing flooring. Matching of flooring to other wood products such as cabinets, stair railings and moldings is the  responsibility of the purchaser.
• Naturally occurring wood characteristics  such as wood grain, color, mineral streaks and knots are not considered  defects.
• Normal exposure to sunlight will result  in changes in shades and colors. 
• Variation of shades between covered and uncovered areas is common. This is not a  product defect.
• Rubber-backed rugs may cause finish discoloration.
• Gloss reduction is common due to various reasons, including surface wear. Adhesion breakdown caused by moisture  damage and/or water damage is not covered under this warranty
• This warranty will not apply if the flooring is used in any outdoor applications. Solid wood flooring must be properly maintained in accordance with the enclosed maintenance instructions. Any wear through warranty must not have occurred as a result  of improper maintenance, refinishing or accidents, such as damages caused  by scratching, impacting or cutting. Any attempt to repair the solid  flooring will void this warranty. This warranty does not apply to water      damage caused by flooding, standing water or hydro-static pressure

The following additional conditions are not considered installation-related problems and are not covered beyond this limited-installation warranty:

• · Carpet: visible seams normally required for installation.
• ·  Tile flooring: tile and grout cracking due to sub-floor deflection or foundation settling. 
• · Hardwood flooring: gapping between boards and moisture-related issues. 
• · Laminate flooring: moisture-related issues. 
• · Vinyl flooring: visible seams normally required for installation. 
• WARRANTY EXCLUSIONS:
• · Failure to maintain the environment at a humidity range of 30% to 50% year-round and a room temperature of 60º to 80ºF.
• · Checks, splits, delamination caused by improper environmental conditions.
• · Color variations in flooring are a natural occurrence due to species, age, character of flooring and exposure to UV light or sunlight. For these reasons, new and/or replacement flooring may not match display samples and/or existing flooring.
• · Due to color variations of product and/or samples, Accel Unlimited, LLC is not responsible for the consumer matching flooring to other wood products, such as cabinets, stair railings, trim and any existing moldings.
• · Normal exposure to sunlight will bring about changes in the shading of any hardwood floor as the floor ages. Area rugs should be moved occasionally as they block sunlight and may give the appearance of discoloring under the rug. This is not a product defect.
• · It is the responsibility of the installer and/or the homeowner to inspect boards prior to Accel Unlimited, LLC installation.  accepts no responsibility for costs of product or labor when boards with visible defects have been installed.
• · Indentations or scratches caused by furniture, appliances, pet claws, spiked or damaged heels, pivot points, sand and pebbles or other abrasive materials.
• · Installation over radiant floor heating with a surface temperature in excess of 85° F.
• · Damage due to water and/or moisture including but not limited to damage resulting from broken or leaking pipes, wet mopping, weather conditions or natural disasters is excluded from Accel Unlimited, LLC warranties.
• · Abuse, neglect, abnormal use or misuse, application of solvents, corrosives, or other chemicals, etc. improper cleaning or maintenance products.
• · Squeaking or popping sounds on stapled or nail down products.
• · Minor surface cracks (checking), with no structural failure, may appear in surface of floor, and can be expected. This is a typical characteristic of natural wood and not a basis of a complaint against the manufacturer.
• Tile Installation 
• Tile and natural stone are subject to standard variances resulting from the manufacturing process or origin. Accel Unlimited, LLC does not provide warranty on products that are within the industry standard variance levels.
• Tile Lippage Please reference ANSI A108.02 Section 4.3.7 for a detailed explanation of lippage and allowable tolerances. Lippage refers to differences in elevation between edges of adjacent tile modules. The perception of height variances is influenced by a number of factors, including thickness variations between tiles, allowable warpage of the tile modules, grout joint width, the angle of light creating shadows and highly reflective surfaces accentuating otherwise acceptable variance in modules. Unlike stone, when lippage is present in a ceramic or porcelain installation there is no way to correct it. Lippage is acceptable as long as it is within industry stated tolerances. It is calculated by adding the actual manufacturing warpage to the allowable installation lippage
• Natural Stone
• Variation in veining, fissures, pits, texture, color and shade are inherent characteristics of all-natural stones and will vary from tile to tile as well as from lot to lot, depending on the type of stone you select.

MOLDING STRUCTURAL WARRANTY:

Accel Unlimited, LLC warrants to the original purchaser that the moldings will be free of defects in material and workmanship when installed and maintained according to Lawson Hardwood specifications. Inspect moldings before installation. Once material is installed it is considered accepted.
Although moldings are designed to be the closet representation of the actual floor, variation in color, texture, shading, grain, knots, distressing will be evident and, in some species, can be extensive. This is normal and is not considered a defect.

NOTE: Moldings are not covered by a finish warranty.