Our Warranty

LABOR WARRANTY

Accel Unlimited LLC, warranty to consumers buying installation services, will be performed in accordance with industry standards, practices and manufacturer specifications. Accel Unlimited LLC calls that if the product bought should fail because of installation error, we will be for a period of 1 year from the date of installation is complete and final payment and paperwork has been signed.

1. Repair the affected materials.

2. Replace the affected materials with the same product, design and color.

3. If the materials are no longer available, supply an equivalent product of similar cost, color and design to replace the affected areas.

Since successful repairs in many circumstances are prompt, notice must be given as promptly as it is reasonable to do so. If the failure to report a specific occurrence contributes to the product failure, coverage under the terms of this labor warranty may be limited or cancelled.

WHAT IS NOT COVERED

• · Damage related to later alterations, misuse or abuse of the covered items by any person other than the independent contractor.

• Damage resulting from fires, storms, electrical malfunctions, accidents, floods, sub-grade moisture conditions, leaks or acts of God.

• Damage related to customer's failure to observe any instructions from the independent contractor and/or requirements of the manufacturer with respect to the product, including without limitation failure to control humidity and temperature levels within the home; Any item furnished by the customer; and the installation of odd lots, close-outs

or unwarranted products.

• Color variations are natural due to species, age, character of wood and exposure to sunlight.

• New and replacement planks may not match display samples or existing flooring. Matching flooring to other wood products such as cabinets, stair railings and moldings is the responsibility of the purchaser.

• Naturally, occurring wood characteristics such as wood grain, color, mineral streaks, and knots are not considered defects.

• Normal exposure to sunlight will result in changes in shades and colors.

• Variation of shades between covered and uncovered areas is common. This is not a product defect.

• Rubber-backed rugs may cause discoloration.

• Gloss reduction is common due to several reasons, including surface wear. Adhesion breakdown caused by moisture damage and/or water damage is not covered under this warranty.

• This warranty will not apply if the flooring is used in any outdoor applications. Solid wood flooring must be kept in accordance with the enclosed maintenance instructions. Any warranty must not have occurred because of improper maintenance, refinishing or accidents, such as damage caused by scratching, affecting or cutting. Any attempt to repair the solid flooring will void this warranty. This warranty does not apply to water damage caused by flooding, standing water or hydrostatic pressure.

The following added conditions are not considered installation-related problems and are not covered beyond this limited installation warranty:

• · Carpet: visible seams normally needed for installation.

• · Tile flooring: tile and grout cracking due to subfloor deflection or foundation settling.

• · Hardwood flooring: gapping between boards and moisture-related issues.

• · Laminate flooring: moisture-related issues.

• · Vinyl flooring: visible seams normally needed for installation.

• WARRANTY EXCLUSIONS:

• · Failure to keep the environment at a humidity range of 30% to 50% year-round and a room temperature of 60º to 80ºF.

• · Checks, splits, delamination caused by improper environmental conditions.

• · Color variations in flooring are a natural occurrence due to species, age, character of flooring and exposure to UV light or sunlight. For these reasons, new and/or replacement flooring may not match display samples and/or existing flooring.

• · Due to color variations of product and/or samples, Accel Unlimited, LLC is not responsible for the consumer matching flooring to other wood products, such as cabinets, stair railings, trim and any existing moldings.

• · Normal exposure to sunlight will bring about changes in the shading of any hardwood floor as the floor ages. Area rugs should be moved occasionally as they block sunlight and may give the appearance of discoloring under the rug. This is not a product defect.

• · It is the responsibility of the installer and/or the homeowner to inspect boards prior to Accel Unlimited, LLC installation. accepts no responsibility for costs of product or labor when boards with visible defects have been installed.

• · Indentations or scratches caused by furniture, appliances, pet claws, spiked or damaged heels, pivot points, sand and pebbles or other abrasive materials.

• · Installation over radiant floor heating with a surface temperature more than 85° F.

• · Damage due to water and/or moisture including but not limited to damage resulting from broken or leaking pipes, wet mopping, weather conditions or natural disasters is excluded from Accel Unlimited, LLC warranties.

• · Abuse, neglect, abnormal use or misuse, application of solvents, corrosives, or other chemicals, etc. improper cleaning or maintenance products.

• · Squeaking or popping sounds on stapled or nail down products.

• · Minor surface cracks (checking), with no structural failure, may appear on the surface of floor, and can be expected. This is a typical characteristic of natural wood and not a basis of a complaint against the manufacturer.

• Tile Installation

• Tiles and natural stone are subject to standard variances resulting from the manufacturing process or origin. Accel Unlimited, LLC does not provide warranty on products that are within the industry standard variance levels.

• Tile Lippage Please reference ANSI A108.02 Section 4.3.7 for a detailed explanation of lippage and allowable tolerances. Lippage refers to differences in elevation between edges of adjacent tile modules. The perception of height variances is influenced by a number of factors, including thickness variations between tiles, allowable warpage of the tile modules, grout joint width, the angle of light creating shadows and highly reflective surfaces accentuating otherwise acceptable variance in modules. Unlike stone, when lippage is present in a ceramic or porcelain installation there is no way to correct it. Lippage is acceptable if it is within industry said tolerances. It is calculated by adding the actual manufacturing warpage to the allowable installation lippage.

• Natural Stone

• Variation in veining, fissures, pits, texture, color and shade are inherent characteristics of all-natural stones and will vary from tile to tile as well as from lot to lot, depending on the type of stone you select.

MOLDING STRUCTURAL WARRANTY:

Accel Unlimited, LLC warrants to the original purchaser that the moldings will be free of defects in material and workmanship when installed and kept according to Lawson Hardwood specifications. Inspect moldings before installation. Once material is installed it is considered acceptable.

Although moldings are designed to be the closet representation of the actual floor, variation in color, texture, shading, grain, knots, distressing will be clear and, in some species, can be extensive. This is normal and is not considered a defect.

NOTE: Moldings are not covered by a finished warranty.